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1. Are there special instructions I need to know to care for the AMR meter?

You are advised not to remove the meter box lid or to tamper with the meter or any apparatus inside the box. You are responsible for any damage that may happen to the meter. Fines may be levied for any damage to city property. You are advised not to park vehicles over the meter box.

2. How will I know that you have my reading and not someone else’s?

Each radio frequency device has a unique identification number, which is transmitted along with the meter reading. The unique number is compared to your account record to ensure a match.

3. Is my account information secure?

Yes, only meter consumption readings, meter and module numbers are transmitted. Personal customer information is not loaded into the transmitter and will not be transmitted.

4. Will the radio frequency interfere with my television, phones, hearing aid or pacemaker?

• No, the AMR frequency is different and will not cause any interference.

5. Are there health concerns about this type of transmitter?

No, the AMR transmitter falls into the low frequency, non-ionizing electromagnetic field range, which is equal to or less than today’s cell phones.