Missed Trash, Recycling or Yard Waste Collection

Missed your trash collection? It's alright; we've got you covered! Life gets busy, and sometimes you miss your scheduled trash, recycling, or yard waste pickup. This page will help guide you through handling this situation.

Common Reasons Your Trash Was Not Picked Up

  1. Curbside instructions were not followed correctly.
    • Cart must be placed on the street, with the wheels against the curb, or off the roadway on the shoulder if there is not a curb.
    • Point the arrow on the cart lid towards the center of the road.
    • Leave at least 5 feet of clearance between the cart and any obstacles, including cars, poles, and mailboxes.
  2. Trash cart was overfilled. If the lid doesn't close, we won't collect the trash.
  3. Your cart was not placed curbside by 6:00 am.
  4. It was not your scheduled collection day.

Missed Trash Collection: What To Do Next...

Regardless of why your trash was not collected, there are a few options available to you:

  1. Drop it off: Utilize the convenience collection center! Feel free to bring your trash to the convenience collection center at 807 S. Perkins Rd. There is a $1.50 fee per bag.
  2. Reschedule a Pickup: We can make a return trip to collect your cart, but please note that there may be an associated fee.
  3. Pay-As-You-Throw Bags: Hold on to your trash until your next scheduled collection day. Use Pay-As-You-Throw Bags for waste that will not fit into your trash cart.